Frequently Asked Questions
During these unprecedented times, online video campaigns and digital marketing tools have become more essential than ever before. We are still producing media for clients. Our policy is to maintain Covid-safe working environments allowing on-location filming and production to continue. Using alternative equipment where necessary, we adhere to current rules on social distancing and PPE.
We have many years of experience in the media production industry, own and operate our own equipment and offer continuous one-to-one client contact, a sensitive approach and total commitment and engagement with each and every project.
We run an up-to-date powerful media workstation capable of accommodating all types of current footage formats including 4k / 6k high resolution acquisition, HDR, 3D and VR. The system runs the full Adobe suite including Premiere, After Effects, Audition, Photoshop, Lightroom and many more. Music production facilities are available using Studio One.
We have provided filming and editing services for broadcasters, independent production companies, small businesses and corporations, public and private sector organisations and industries and even private individuals. Our small business set up means we can offer affordable, efficient services for almost everyone who has a production requirement.
Yes. We offer individual services as well as complete productions.
Small projects are charged an appropriate hourly rate. Large projects are on a day rate or monthly retainer quoted and agreed in advance.
We use equipment suitable for the task selected from a substantial range of cinema-grade cameras and lenses, professional supports, gimbals, drone, professional studio lighting and sound recording facilities. We offer multi-camera work as standard for medium to large projects.
We are set up to provide a complete service from concept to completion, minimising any need for our client to commit time or resources. If a client wishes to choose to control or contribute to their project, that's fine too.
We produce unique, original content by combining professional years of specialist skills, experience and high-end equipment with strong ideas and concepts. Our clients' videos also include custom effects, animation and music.
Intellectual Property rights dictate the originator of creative work retains perpetual rights to its use and distribution. Inappropriate use of content outside of the standard terms of contract may lead to prosecution.
Our work only includes original and licensed assets. This means you will not receive annoying copyright claims from YouTube or receive additional charges when publishing our work online.
Large projects include supply of the finished source file. Editing or modifying those files or using elements in other work is however, prohibited in line with copyright law. Small projects, free or special rate work do not include supply of the finished source file although links are provided so the work may be shared online.
In order to film on-location, we will need permission from the land or property owner and also permission from all members of staff who will be actively taking part in the filming. They may be asked to sign release forms before the finished work can be released. In public places, we do not need permission from passers-by who may appear in shots.
We produce bespoke digital design work for print and online advertising; merchandise design; website development; sound recording; visual effects; graphics animation work, format conversions and DVD/Blu-Ray authoring.
Most projects are agreed on a 50/50 basis with the deposit due at the time of booking and the balance due on completion. Very small projects require payment in advance.
We accept bank transfers as standard with the option of cash or debit/credit cards. A small fee applies for card payments. We do not accept American Express.
Editing and all other creative decisions are made at our discretion unless the client supplies specific edit guidelines in advance of the work. Remote collaborative editing processes are however available if requested in advance.
All production work is non-refundable unless natural occurrences (force majeure) or other circumstances beyond our control prevent fulfilment of any service contract agreed in advance.